Ace the Texas LPC Jurisprudence Exam 2026 – Counselor Cool Starts Here!

Question: 1 / 400

Can the board order a license holder to pay a refund to a consumer?

Yes, but only in extreme cases

No, refunds are handled by consumer protection agencies

Yes, but only if the consumer requests it directly

Yes, as part of an informal settlement or in addition to penalties

The board can order a license holder to pay a refund to a consumer, but only as part of an informal settlement or in addition to any penalties that may be imposed. This means that the board can only order a refund if the license holder has already been found to have violated certain regulations or laws, and the refund is being used as a form of restitution for the affected consumer. Options A, B, and C are incorrect as they do not fully capture the board's authority to order refunds in certain circumstances. Option A is too narrow, as the board can order refunds even if the case is not considered extreme. Option B is also incorrect, as consumer protection agencies may handle certain refund cases, but the board can also order refunds as well. Option C is also too narrow, as the board can order refunds without a direct request from the consumer, as long as it is deemed necessary within the context of a case.

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